Facility Management
FM companies and in-house maintenance teams run facility management in Mithaq ERP: every request checked and tracked, every job costed against its budget, and supervisors and technicians working from a mobile app.
The right Mithaq ERP modules, a suggested plan and a setup that fits how your business works. Delivered with the Mithaq ERP Facility Management & Maintenance module, its app for field staff and the Tenant App, connected to leasing and accounts.
What gets in the way, and how we address it
- Typical challenge
Requests lost between call and closing
Complaints arrive by phone, message and email, and no one sees the full journey from request to finished job.
How Mithaq Technologies helpsOne tracked request-to-job flow
Requests from the office, Tenant App or field app, through inspection, work order and closing, with a full timeline.
- Typical challenge
PPM and contracts outside the system
Planned maintenance, AMC and SLA commitments sit in calendars and files, so visits are missed and penalties follow.
How Mithaq Technologies helpsPPM, AMC and SLA built in
Planned visits generated from contracts, response times measured, and checks before work starts.
- Typical challenge
Maintenance spend discovered too late
Material, labour and petty cash are not tied to jobs, so overspending only shows at year end.
How Mithaq Technologies helpsJob costing against budgets
Material, timesheet labour and petty cash on every job, against job budgets and annual maintenance budgets.
What improves
Benefits depend on scope, data quality and adoption. These are the outcomes our solutions are designed to support.
- Every request tracked to closing
- Planned maintenance delivered on schedule
- Faster field work with photos and checklists
- Maintenance costs controlled against budgets
- SLA performance measured, not estimated
Products and services for this sector
- Mithaq ERP: Facility Management & MaintenanceRequests, inspections, work orders, PPM and contracts, petty cash and budgets, with apps for technicians and tenants.
- Mithaq ERP: Tenant Mobile AppSelf-service for tenants: contracts, payments, documents, maintenance requests and notices on their phone.
- Mithaq ERP: Procurement & InventoryRequisition to payment, with warehouses, bin locations, barcodes and serial-number tracking.
- Mithaq ERPOne integrated platform for property, leasing, finance, facilities, procurement and people — with workflows, portals and reporting built in.
- Mobile Business ApplicationsMobile apps for tenants, customers, employees, technicians and management, connected to live enterprise data.
- AI Solutions & Agent PlatformsAI agents, intelligent document processing and AI-assisted reporting that work inside your business systems, with the controls enterprises need.
- Enterprise Software SolutionsERP implementation, enterprise applications, process automation and modernisation of legacy systems.
- Software DevelopmentCustom web and mobile applications, APIs and integrations, database design and enterprise architecture.
Let's talk about your facility management operation.
Share your current processes and systems. We will show you what a better-connected operation could look like, and be clear about what is configured versus built.